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Human Resources Generalist Job

Job Number: 2017-6503

Address: 2002 Papa John's Blvd

Location: Louisville, KY

Date Posted: 10-26-2017



SUMMARYPartners with the Human Resources Business Partner to provide daily support and direction pertaining to human resources initiatives including leading the recruiting efforts for assigned positions within PJFS. Ensures compliance with all federal, state and local laws as well as ethical business practices. Interfaces with specialized HR functions to deliver quality HR services according to departmental and organizational goals and objectives. Reports to the Sr. HR Manager/HRBP.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned• Leads the recruiting function for PJ Food Service to include:• Partnering with PJFS Leadership, QCC Directors and Department Managers to assist in the recruitment and selection of select exempt/non exempt positions (supervisor and above) across the PJFS system.• Consults with the HRBP as needed regarding the recruiting plan, resource needs and strategies to drive business results. • Facilitate various administrative recruiting processes including coordination of new hire requests and approvals, posting positions, conducting reference checks, generating offer letters, communicating with all candidates following interviews and generating various recruiting-related reports.• Act as a subject matter expert and consult with QCC Directors and department managers for hourly team member recruiting.• Assist in the research, development and coordination of recruiting programs and collateral to attract, select and retain candidates; recommend new approaches and procedures to improve department's effectiveness and service and maintain compliance with federal, state and local regulations concerning employment.• Assists in the development and implementation of policies and procedures, prepares and maintains the policies database and Team Member Handbook.• Participates in compensation studies, answers team member questions related to compensation.• Directs benefit questions to the appropriate area, answers general questions, acts as support and follow-up during open enrollment. • Works with department managers on Leave/Accommodation requests and follows up with team member as needed during the leave of absence.• Ensures job descriptions are accurate and updated to position needs. May participate in recruiting strategy meetings and interviews. Assist with the administration of agency/contract workers.• In conjunction with Sr. HR Manager/HRBP assists with and advises on employee relations issues, to include investigation interviews and collection and preparation of documentation summaries.• Provides data and reports to HR team and PJFS as requested. • Looks for ways to constantly improve by recommending new approaches and practices to improve efficiency of department and services performed.• Support various HR initiatives.• Maintains compliance with federal and state regulations concerning employment.• Fosters and supports a culture of Reward and Recognition and one of Go Left behaviors. POSITION QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. An equivalent combination of experience and training may substitute for any of the listed position qualification. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ORGANIZATIONAL COMPETENCIES (Individual Contributor): Applies to all team members across the organization.*Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

*Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.

*Active Learning: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

JOB COMPETENCIES are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Drive For Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.Inspirational Leadership: Consistently showing responsibility and credibility. Consistently models the Papa John's Core Values, Always has the teammate's back, Behaves in a friendly, professional and respectful manner, Shows appreciation for the hard work of teammates, Understands the strengths and challenges of each member of the team/department, Understands the importance of each team member's role in the overall success of the team/department.Promoting Trust: Modeling excellence and transferring own expertise to help others. Shows a willingness to collaborate and work together with others towards a common goal (e.g., believing "the enemy is not in the room"). Has a solid understanding of oneself and the ability to regulate their own actions or behaviors in certain situations. Accepts full responsibility for making a mistake or giving poor advice, without taking it personally. Communicates technical information to others in a simple, concise, and direct manner. Actively listens to understand first before responding. Follows up after offering others advice to ensure that the message was clearly understoodTeam Player: Showing a willingness to put the team's needs before their own. Gets to know other team members with ease. Demonstrates a high level of participation and motivation within the team. Attempts to meet individual team member needs. Shows a willingness to give and receive feedback. Clearly understands the team's purpose and each member's role. Recognizes the importance of individual diversityDriving Efficiency: Analyzing how own time is being spent and setting priorities to maximize efficiency. Juggles own time effectively across several competing projects. Distinguishes among tasks/activities and places higher priority on the most important ones. Proactively schedules tasks, weekly/monthly plans and daily to-do lists. Schedules enough time to ensure the most important tasks are completed successfully. Effectively applies available tools and resources to help manage own time. Implements strategies to avoid procrastination.


DESIRED FUNCTIONAL SKILLS• Broad HR technical knowledge and expertise• Strong consultative skills• Effective presentation and facilitation skills• Ability to maintain confidential information• Able to work independently with minimal supervision while maintaining high level, quality work in a fast-paced, dynamic, results-oriented environment• MS Office, HRIS Software

DESIRED EDUCATION, EXPERIENCE AND CERTIFICATIONS• Bachelors Degree preferred• Minimum (3) three to (5) five years experience as a Recruiter and/or Human Resources Generalist required• PHR preferred

PHYSICAL DEMANDSWhile performing the duties of this job, the team member is regularly required to sit and talk or hear. The team member frequently is required to use hands to finger, handle, or feel. The team member is occasionally required to stand, walk, reach with hands and arms, repetitive use (or motion) of arms and hands, bend and stoop, and lift up to 10 pounds.WORKING CONDITIONSWorking conditions are normal for an office environment.


Exciting things are happening at Papa John's corporate restaurants. Work where the best ingredient is YOU!

Great things are happening at Papa John's! If you are looking for a fulfilling career with an international company, flavored with challenging work, mixed with professional development opportunities, a competitive salary and a collaborative team environment, then look no further! Papa John's seeks people who share our philosophy for success, are looking for quality business practices and meaningful work. All these combine to produce not only the best pizza, but also the best team members!

Papa John's has over 5,000 locations in 44 countries and territories around the world. We offer a competitive benefits and compensation package. Driven to be the best. Better Ingredients. Better People. ®

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Company utilizes eSignatures for Disclosures and Consent which applies to all Materials, both current and future, related to your application for or possible employment with Papa John's International, Inc. on behalf of itself and its subsidiaries ("Papa John's"). By choosing to click "Apply Now" and move forward in the Application Process you are confirming that you have read, understood and agree to the Company's E-Signature Disclosures and Consent Policy. Please click here to review this policy.

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