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Watch his story: Jason, Director of Training and Support

New Product & Equipment Manager Job

Job Number: 2018-6955

Address: 2002 Papa John's Blvd

Location: Louisville, KY

Date Posted: 6-25-2018



The New Product and Equipment Manager, manages the testing of new products, equipment and technology. The manager collaborates with multiple areas including GOST, R&D, Marketing, IS and Operations in test restaurants by conducting analysis of test data to determine the validity of the results and provides recommendations on changes to products, equipment and technology procedures as needed. The manager also develops training tools, implementation guides and communications for all new products, procedures, equipment and unique national promotions, as well as facilitates training as required.

  • Manages/orchestrates with R&D, OST, Marketing, IS and Operations, the planning, testing and implementation of multiple new products, equipment and or technology, as well as procedures.
  • Conducts in depth analysis of test data to recommend any changes to new products, procedures and or equipment.
  • Communicates and or facilitates training of all test procedures in both company and franchise test restaurants.
  • Develops and implements training tools, implementation guides, and other training materials as needed for successful testing or national rollouts.
  • Creates and implements materials and tools for all new products, equipment and operations driven projects.
  • Identifies and implements alternative operational procedures related to test products, procedures, equipment and technology.
  • Performs operational project management responsibilities for new products and equipment with cross-functional teams.
  • Manages multiple, projects or sub-projects to their entirety as defined by the Sr. Director GOST simultaneously including but not limited to, ensuring all project requirements and/or objectives are properly documented; identifying and assembling appropriate project team participants; following approved project management guidelines and methodology.
  • Collaboratively participates in cross-functional meetings as the knowledgeable Operations based team member.



  • Proficiency in Excel, Word, Power Point, Lotus Notes, Adobe Illustrator, Adobe Photoshop and Premier Pro
  • Excellent oral and written communication skills
  • Excellent in organization management
  • Ability to maintain a high level of confidentiality


  • Bachelor's Degree Preferred
  • High school diploma or GED required
  • Two (2) to four (4) years restaurants operations experience preferred
  • One (1) to two (2) years experience as a Papa John's Training General Manager or General Manager preferred


Exciting things are happening at Papa John's corporate restaurants. Work where the best ingredient is YOU!

Great things are happening at Papa John's! If you are looking for a fulfilling career with an international company, flavored with challenging work, mixed with professional development opportunities, a competitive salary and a collaborative team environment, then look no further! Papa John's seeks people who share our philosophy for success, are looking for quality business practices and meaningful work. All these combine to produce not only the best pizza, but also the best team members!

Papa John's has over 5,000 locations in 44 countries and territories around the world. We offer a competitive benefits and compensation package. Driven to be the best. Better Ingredients. Better People. ®

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, marital status, national or ethnic origin, pregnancy, veteran status, uniformed service (as defined by 10 U.S.C. § 101(a)(5)), protected disability status, genetic information, sexual orientation, gender identity, or any other characteristic protected by statute or local law.

The Company utilizes eSignatures for Disclosures and Consent which applies to all Materials, both current and future, related to your application for or possible employment with Papa John's International, Inc. on behalf of itself and its subsidiaries ("Papa John's"). By choosing to click "Apply Now" and move forward in the Application Process you are confirming that you have read, understood and agree to the Company's E-Signature Disclosures and Consent Policy. Please click here to review this policy.

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