Job Number: 2017-6433
Address: 2002 Papa John's Blvd
Location: Louisville, KY
Date Posted: 9-26-2017
THIS IS A CORPORATE POSITION
TheQA Client Serv Specialist's primary function will be to evaluate calorie information for all products assuring company standards are maintained for our print division. Will work with Research & Development (R&D) and within the offer database to develop and review calorie content for all custom offers not already in the system to ensure product integrity. Currently approximately 65% of offers require some type of customization on a weekly basis, this position will handle the entire process from start to finish developing and managing these offers, adding these offers to the current database, getting all approvals for these offers including R&D, Marketing and Legal approvals. Consults with legal when necessary for new and current offers. Complete and documents audits of the library as necessary. Interpret and implement quality assurance standards and investigates any non conformance issues. Assures ongoing compliance. Trains CSS as back up. Secondarily will serve as both sales representative and client as primary contact and source of information for client's jobs. Provides exemplary client service and consultation while processing orders for clients. Troubleshoots all issues as it relates to production and delivery of product and ensures a high-quality product is delivered in a timely manner. Consults with both internal and external clients to help maximize dollars spent.
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.
Investigates client concerns and troubleshoots issues and resolves problems in a timely manner.
EDUCATION, EXPERIENCE AND CERTIFICATIONS
Exciting things are happening at Papa John's corporate restaurants. Work where the best ingredient is YOU!
Great things are happening at Papa John's! If you are looking for a fulfilling career with an international company, flavored with challenging work, mixed with professional development opportunities, a competitive salary and a collaborative team environment, then look no further! Papa John's seeks people who share our philosophy for success, are looking for quality business practices and meaningful work. All these combine to produce not only the best pizza, but also the best team members!
Papa John's has over 5,000 locations in 44 countries and territories around the world. We offer a competitive benefits and compensation package. Driven to be the best. Better Ingredients. Better People. ®
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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