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Bring Your Flavor

Job Details

Job Ref:
9d91b8cf
Location:
2545 Madison Ave, Montgomery, AL 36107
Category:
Restaurant Management
Employment Type:
Full Time

General Manager

Manages and assumes responsibility for all functions of a Papa John’s restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. This is

accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs, and systems. Ensures compliance with all federal, state, and local laws and ethical business practices.

Benefits:

Salary+ BONUSES

Health, Dental, Life and Vision Insurance

Bi-Weekly Pay

Employee Discounts

Bonuses based on performance.

Paid vacations

Responsibilities

Provide quality products to our customers by building a system of quality with team members, which

ensures each delivered product meets Papa John’s standards and accurately

reflects the customer’s order. Professionally and promptly respond to all

customers’ concerns or issues. Solicit customer feedback, share feedback with

team and use feedback to improve restaurant operations and build brand loyalty.

Communicate, train, and promote quality standards to team members by utilizing

all available tools including Operations Manual and Team Member Handbook.

Actively recruit customer focused team members, maintain adequate staffing levels according to

projected sales, properly orient and train team members to exceed customer

expectations, ensure compliance with uniform and appearance standards, establish,

and communicate performance expectations and conduct timely and effective

performance reviews. Document performance issues and take appropriate

disciplinary action, up to and including termination. Effectively coach and

develop team members to ensure the entire team is quality and customer focused;

and build an atmosphere of teamwork, energy, and fun.

Manage sales goals against budget & prior year by providing prompt and friendly customer

service, building check averages through team member training on products and

sales execution. Seek additional sales through traditional and non-traditional

methods by executing creative local restaurant marketing and creating a

positive presence in the community.

Manage profit goals against budget & prior year; ensure food, labor & other controllable

costs stay within budget, & correct deviations from the budget by

accurately utilizing the FOCUS System. Develop & implement appropriate

plans to resolve unfavorable trends and enhance profits. Execute administrative

and cash management duties. Plan and manage adequate inventory levels using the

restaurant’s computerized inventory system to meet sales demands and minimize

loss. Manage company’s assets by ensuring the restaurant is clean, fully

equipped and all equipment operates properly; ensure restaurant always meets

safety and security standards; oversee preventative maintenance and repairs

when necessary.

Key Ingredients

High School diploma or GED required.

Serv-Safe/Local or State

Food Service Certification preferred.

Two years restaurant management or supervision experience preferred.

Must have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, satisfactory vehicle, and the ability to drive.

Skills: Cash management; planning and organization; effective communication

Company Introduction

Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville. Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we're driven to be the best at making innovative new products and recipes.