Franchising & Operations Support Assistant (Maternity Cover)
- Job Ref:
- R25_0000000048
- Location:
- 11 Northfield Dr, Milton Keynes, Buckinghamshire MK15
- Category:
- Administrative
- Employment Type:
- Full time
Job Details
We love pizza, it brings us all together. The world deserves better pizza, and we deliver it!
Are you looking for a job that combines your love for pizza with a thriving career opportunity? Look no further than Papa Johns!
We're seeking a Operations Support Assistant to join our iconic brand and help us continue delivering outstanding pizza to our customers. At Papa Johns, we believe that our team members are our secret ingredient, and we're dedicated to providing you with a career that will help you grow and succeed.
The successful applicant will provide support to both the Franchise and Operations teams with administration tasks and business planning. Working to tight deadlines to organise, adapt and problem-solve in a busy office environment.
Key Responsibilities:
Operations Support
Assist the Senior Director with calendar, administration and meeting plans
Manage filing systems, including online reports and documents within shared folders using various database systems
Review aggregators performance and communicate opportunities to the Operations team.
Challenge aggregators for refunds/issue resolution
Liaise with third party suppliers including delivery partners
Manage insurance claims (end-to-end)
Maintain internal systems
Administration of Late Night Refreshment licences
Liaise with individual councils for food registration and regulations
Point of contact for Environmental Health Officers for Corporate stores
Franchise Administration
To support recruitment leads from incoming calls, correspondence and internet applications
Perform online credit checks on behalf of the business
Assist in the new application process together with any changes to existing Partners through to approval.
Obtain and manage signed application documents
Maintain franchisee filing system from application stage through to approval / archive
Manage and maintain global databases on behalf of Papa Johns of all new / existing Partner information
Change of Hands Facilitation
Assist in the sale/purchase process
Liaise with seller regarding appointing Papa Johns to facilitate with the sale of a store; ensuring the required information is submitted
Liaise with the buyer, obtaining required information submitted for the Leadership Team to approve the sale/purchase
Provide sufficient information (lease, underlease etc) to Papa Johns solicitors to enable the appropriate legal documentation to be prepared
Advise aggregators that changes are happening to assist with a smoother transition for the new owners for onboarding their systems
Ensure all records are updated and correspondence is filed for records and auditing purposes
Office Administration
Facilitate processes for any new systems / ways of working to assist all users with implementation
At Papa Johns you'll enjoy a competitive salary, contributory pension, Papa Johns monthly vouchers, and a bonus scheme. Additionally, you'll have access to an employee discount programme that includes shopping, gym memberships, holidays, and much more!