Maintenance Manager | Grand Prairie, TX | Papa Johns

Maintenance Manager


The Industrial Maintenance Manager is responsible for overseeing and leading all aspects of the maintenance operations including management of spare parts, safety, equipment uptime and providing superior customer service.

This position will ensure adherence to all PJFS quality and safety programs, and continually develop leadership skills in self and direct reports, while creating a positive working environment. This position ensures quality management to all aspects of maintenance, repair, modification and safety operations to allow the Quality Control Center (QCC) to maintain operations and productivity.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Manage and develop the maintenance team and facility sanitation team members in a continuous improvement food manufacturing and distribution environment.
  • Serve as liaison with outside contractors as needed.
  • Supervise and train maintenance and custodial teams, conduct timely performance reviews, hold regularly scheduled shift meetings.
  • Maintain organization and sanitation of maintenance parts, tools and departmental area.
  • Function as a key member on the Center Leadership Team in leading and demonstrating Papa John’s Core values while ensuring daily business and customer service objectives are achieved.
  • Manage the overall leadership in safety awareness and performance in the department and throughout the QCC.
  • Lead and participate in PJFS system wide cross-functional teams and taskforces.
  • Manage overall department performance to assist in meeting plant goals and objectives.
  • Provide leadership of the department to develop and manage preventive maintenance (“PM”) program using a parts management system and ensure PM is performed safely and according to manufacturer and PJ Food Service policies.
  • Lead and participate in all major repairs, capital & maintenance projects and manage outside contractors as necessary.
  • Maintain productivity standards by providing metrics surrounding key performance indicators. Recommend ways to increase productivity levels/performance through knowledge of formal continuous improvement methodology
  • Develop and manage department budget and manage all financial aspects of the department including capital project estimates and payroll.
  • Develop and maintain long-term strategic capital plan that includes equipment replacement and productivity improvement/cost savings.
  • Coordinate, plan and develop contingency plans with the Center Leadership Team in order to minimize operational interruptions in the event of equipment breakdowns.
  • Adhere to all Papa John’s International and PJ Food Service policies as stated in company manuals, training manuals or other written communications.
  • Adhere to OSHA requirements for LOTO.


  • Must be proficient in electrical troubleshooting, PLC logic and PLC controls. Must be able to read and interpret mechanical drawings, construction drawings, machine manuals, electrical blueprints/electrical schematics.
  • Able to effectively communicate and provide verbal and written direction in English required.
  • Must have demonstrated skills/certification in general maintenance, HVAC/refrigeration, electrical, plumbing, hydraulics, pneumatics, and welding.
  • Strong technical troubleshooting skills
  • Capital project business case development experience
  • Demonstrated experience in developing and leading a formal preventative maintenance program.
  • Microsoft Office experience required (Word, Excel, PowerPoint)
  • Able to safely operate a forklift and manual/electric pallet jacks.

 Education, Experience and Certifications

  • High school diploma or equivalent required.
  • College degree or equivalent experience in industrial/food manufacturing preferred.
  • 3-5 years of manufacturing experience in management.
  • Working knowledge of local, state and federal regulations and audits required, i.e., USDA audits, HACCP, OSHA, etc.
  • LEAN Manufacturing is a plus.
  • P&L experience preferred.


  • Occasional travel required.
  • 24/7 on call availability required.
  • Must have flexibility to work all shifts as necessary.

It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.