Operations Business Partner | Jefferson City, MO | Papa Johns

Operations Business Partner


The Operations Business Partner is responsible for partnering with Franchise Business Partners and the Operations Team to support the successful achievement of business goals. 

This role works collaboratively with Franchise Business Partners, Franchise Business Units and the Operations Team to build strong, credible relationships and provide operations support to ensure sales growth. 


  • Manage new store openings, including setting timelines and coordinating with Franchise Business Partners 

  • Partner with Franchise Business Partners to ensure new stores’ sales grow and exceed planned Performa levels 

  • Share timely, clear and informative communication and feedback with Franchise Business Partner on issues that drive the improvement of operating units’ operations, development and financial health 

  • Stay abreast of and communicate franchise best practices   

  • Partner with Divisional Vice President, Franchise Business Partners and Operations Team to make data-driven business decisions to ensure that business goals are being met 

  • Improve systems and procedures and initiate corrective actions on a timely basis 


  • High School Diploma or GED required; College degree preferred 

  • Five to ten years of progressive operations management experience required with at least three years in multi-unit management required 

  • Experience working with franchisees highly preferred 

  • Demonstrated knowledge of general math, P&L and financial analysis skills 

  • Demonstrated knowledge of operations business including real estate & construction, cash controls, labor/transaction forecasting, employment laws, and marketing 

  • Proficient with FOCUS System or other points of sale system 

  • Travel within region 

It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.