Project Manager Ops Excellence | Atlanta, GA | Papa Johns

Project Manager Ops Excellence


Job Summary

The Project Manager Operations Excellence is responsible for project management oversight for strategic initiatives within the Operations Excellence function. He/she serves as a consultative solution partner to senior Ops leaders and will manage projects with multiple stakeholder involvement.  He/she  provides full-cycle project management from timeline creation, resource planning, tool creation, change management, project tracking, supporting processes, and providing ongoing status reports and project data analytics to bring these initiatives to life. Manages multiple projects simultaneously within the constraints of scope, quality, time, cost, using established guidelines and approved methodologies to deliver specific requirements and meet customer satisfaction. 

Duties and Responsibilities (other duties as assigned)

  • Assemble, within the support of Project Sponsor(s), directors and managers, all necessary resources and services needed to perform all project activities.   
  • Lead/facilitate the project team through the project chartering and planning processes building commitment to the charter and plan.  Work closely with activity managers to plan, schedule and coordinate project tasks.  Monitor and manage efforts of project team, including both internal and external resources (vendors/consultants) to complete assigned project tasks.  Act as liaison and project contact person for external resources.  Conduct scheduled, periodic meetings with the Project Team and Project Sponsors.  Identify and diagnose problems and take corrective action as required.  Manage deviations from plan; conflict/crises.  Mentor Project Team Members on their roles and use of approved project methodology and best practices.  And create an environment where team members of varying skill levels work together effectively. 
  • Perform high-level analysis required to complete the Project Charter.  Ensure project scope, objectives, success criteria, constraints, risks and key stakeholders are clearly defined in Project Charter.   Create and maintain project plans, schedules, budgets, issue and risk logs, agendas, minutes, status reports, presentations and other project or company specific deliverables as may be required for project initiation, planning, execution/control and closure.  Continuously verify scope.  Manage trade-offs between scope, quality, time and cost.  Communicate change to project scope; renegotiate deadlines when changes occur, assist in the removal of obstacles.  Report project status to Project Sponsors and Team Members on a regular and timely basis and ensure accurate understanding of the project status including risks within the project that may affect deadlines.   Escalate timely and appropriately unresolved issues and decisions.   
  • Conclude the work upon completion or premature cessation of project.  Formalize acceptance of project and bring it to closure.  Ensure satisfactory transfer of “care, custody and control” of product or service upon satisfaction.  Close project documentation and archive appropriate records. 

It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.