Senior Insights Analyst | Atlanta, GA | Papa Johns

Senior Insights Analyst


The Insights Analyst is a key member of the Papa John’s IDS team, responsible for developing insights from data that helps evaluate current results and identify/support strategies for future growth.

This position is located in the Atlanta office and will directly support the Marketing & Digital team through the use of data gathering abilities to produce:

  • Analysis of sales, orders, ticket, and margin performance/trends

  • Evaluation of new and key product performance

  • Review of digital channel performance; sessions, conversion rates, exit rates

  • Customer analysis: trends and drivers of customer counts and frequency for various customer segments

  • Interactive Tableau dashboards/ad hoc analysis using custom SQL queries

  • Various ad hoc analysis related to menu strategy/product innovation, impact of media, loyalty campaigns, delivery channels, digital experience, forecasting…

This person will be a trusted partner to leaders within the Marketing & Digital team and must be able to understand the strategic objectives in each business area.

Key requirements of the role:

  • Proven ability to partner with business leaders to gather functional requirements and develop specifications for data analysis and forecasting.

  • Familiarity with analyzing sales, order, customer, demographic, regional, and other trends to identify business drivers, causality, and recommendations to drive business growth.

  • Ability to design and developing flexible/intuitive dashboards and business analysis that enable business leaders to assess performance and develop targeted strategic action plans.

  • Perform analysis related to business opportunities, data modeling, analytical technology, and analytic methodologies.

  • Support the organization by understanding testing methodologies, Q/A processes (including working with other groups/team members as peer review), and test case to ensure data accuracy.

  • Provide deep research and insights on consumer, customer, and store datasets.

  • Demonstrated skill in partnering with both technical and cross-functional teams including: Restaurant Development, Commercial/Marketing, Supply Chain, Restaurant Operations, and Data/Data Science teams.

  • Develop skills necessary to present analytic findings at an Executive Summary level.

It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.