Shift Leader | Sarasota, FL | Papa Johns

Shift Leader

THIS IS A FRANCHISE POSITION

Is it your calling to be known as a team leader who ensures customers receive a world class service experience? Can you put together the winning team? Do you want to have fun, learn new skills, and earn extra cash? If so, your dream job is right here with the Papa John's family!As an Hourly Shift Leader, you will lead a restaurant team in a fun, flexible work environment.At Papa John's, people are always our top priority. Our secret ingredient is YOU. Working with Papa John's is a great place to start your career. Many Hourly Shift Leaders have gone on to become General Managers and beyond! You will improve on the skills you have, and we'll teach you some new ones too. We are more than just a pizza company; we're a pizza family.You work hard every day for your family and we're always hard at work to take care of ours. You deliver quality and awesome service to our customers. We will deliver possibilities to you!


Responsibilities

  • Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
  • Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
  • Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
  • Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Key Ingredients

  • High School diploma or GED preferred.
  • Serv-Safe/Local or State Food Service Certification preferred
  • Previous restaurant shift lead experience preferred

Skills: Cash management; planning and organization; effective communication