Solution Architect | Louisville, KY | Papa John's

Solution Architect



The Solution Architect will provide technical direction, thought leadership, and hands-on support for Papa John's digital products, enabling Papa John's to lead the industry in creating and advancing high-quality customer experiences with a test-and-learn, cloud-first, DevOps-driven mindset. This role is accountable for the domain architecture and technical success of various business-critical applications (many of which are customer-facing). This includes both reference architectures for assigned domains, as well as solution design and verification through deep participation in the product engineering lifecycle. A successful candidate will be able to directly support several Agile Product delivery teams in bringing these solution designs to life through working software.

  • As a technical thought leader, drive change, increase collaboration, and motivate agile delivery teams to achieve a high level of product performance and quality
  • Engage with Enterprise Architecture to identify, research, and test disruptive or emerging technologies
  • Lead technology evaluation and adoption efforts (including proof-of-concept, proof-of-technology, and riskiest assumption tests)
  • Support creation of technology standards and reusable components
  • Create/maintain Domain-Level Architectures (conceptual, logical, physical), and collaborate on Enterprise-Level Architectures
  • Translate requirements into specific solution designs (infrastructure, systems, integration, data…) for complex business processes and enabling platforms
  • Articulate design impacts upon people, process, and technology, and recommend solutions per desired scalability, maintainability, cost-effectiveness, risk-avoidance, etc.
  • Act as the Product Manager's advocate as an authority on technical capabilities and functional architecture
  • Participate in development of high-level estimates in support of ROI analysis
  • Understand and contribute to enterprise architecture roadmaps and standards, promoting solutions that make progress towards a shared vision, leverage common services, and meet Product targets
  • Guide and support engineering teams during all phases of the DevOps lifecycle
  • Bring "best in class" to Papa John's – apply enterprise and industry best practices to new business or technology requirements, and advocate for changes in requirements or roadmaps as needed
  • Provide stewardship for the application lifecycle, e.g. manage technical debt, influence the feature roadmap, highlight innovation opportunities, and ensure candidate solutions are secure, resilient, and supportable
  • Prescribe appropriate types and levels of architecture review, code review, testing, documentation, monitoring, and metrics to ensure the ongoing Digital Health and production support of our platforms
  • Frame technical or architectural alternatives in business terms, clearly articulating both business and technical implications of various options
  • Ensure business results & quality outcomes through hands-on testing of proposed solutions
  • Drive creation, adoption and reuse of enterprise technology assets within the Domain's delivery stream; identify opportunities to create new reusable technology assets and promote them for use
  • Identify required Architectural Runway in support of upcoming business capabilities, and work with Enterprise Architecture and Engineering counterparts to ensure that it is prioritized and delivere
  • Analyze Domain's technical debt and advocate with Product Manager for appropriate handling


  • Professional, technical, interpersonal, and organizational skills commensurate with the responsibilities outlined
  • Significant experience in continuous integration, continuous delivery, continuous testing, and other DevOps-related tools and practices
  • Significant experience with modern Cloud Computing technologies (GCP, Azure, and/or AWS)
  • Excellent oral, written, and visual communication skills, including data visualization and diagramming
  • Experience with reactive/resilient design patterns
  • An analytical, experiment-based, Systems-Thinking approach to Product Delivery
  • Bachelor's degree in Engineering, Technology, or Information Systems
  • 7+ years relevant work experience
  • 3+ years of technical leadership experience
  • 2+ years of architecture experience in a large-scale, complex IT environment(preferably an Enterprise Agile environment)
  • Significant experience in delivering high-volume, high-availability, internet-facing applications, ideally with cloud-based components and workloads


Exciting things are happening at Papa John's, where the best ingredient is YOU!

Order up a rewarding career with Papa John's! As an international company, we're building a team of people who love challenging work, have strong entrepreneurial skills and share our philosophy for success. We are hiring data-driven individuals who are excited to join a global brand focused on e-commerce and 100% cloud technology. Papa John's offers professional development opportunities, a competitive salary and a collaborative team environment.

Papa John's has more than 5,300 locations in nearly 50 countries and territories around the world. Driven to be the best. Better Ingredients. Better People.®