General Manager

Manages and assumes responsibility for all functions of a Papa John’s restaurant to ensure restaurant profitability.  This is accomplished by being a self-sufficient leader, making quality decisions, and ensuring proper planning, forecasting, and systems are in place.  Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs, and systems.  Ensures compliance with all federal, state and local laws and ethical business practices.

This position oversees all operational aspects of a Papa John’s restaurant including execution of all Operations Manager duties when that position is unavailable/unfilled. Operations Managers, Manager Designates, and Shift Leaders report directly to the General Manager. In restaurants where the Operations Manager role is available/filled, restaurant team members and delivery drivers report directly to the Operations Manager. Where this role is unavailable/unfilled, restaurant team members and delivery drivers report to the General Manager.