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Shift Leader

Job Details
Job Ref:
1239548
Location:
7350 Tezel Rd, San Antonio, TX 78250
Category:
Restaurant Team Member
Employment Type:
Full Time
Summary Supervise shifts and/or work areas in the operation of a Papa John's restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs, and systems. Ensure compliance with all federal, state, and local laws and ethical business practices. Essential Duties and Responsibilities include the following. Other duties may be assigned. Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our customers and ensuring each delivered product meets Papa John's standards and accurately reflects the customer's order. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team, and use feedback to improve restaurant operations and build brand loyalty. Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook. Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, and coach for improved performance. Ensure team is quality and customer-focused and build an atmosphere of teamwork, energy, and fun. Contribute to sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution. Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the PROFIT System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss. Manage company's assets by ensuring the restaurant is clean, safe, and organized; complies with safety and security standards at all times. Position Qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Competencies are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job. Attention to Detail: Follows established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes. Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles. Customer Focused: Commits to meeting the needs and expectations of the organization's internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback). Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. Relationship Management: Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others. Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts. Functional Skills Cash management skills Education and/or Experience High School diploma or GED Successful and stable employment history Physical Demands. While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently require to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds. Work Environment. While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. Additional Information Must be 18 years of age or older Must have reliable transportation Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery Ability to lead a team during a shift with no supervision Bilingual in certain markets Work with phones, computers, and copiers Non-exempt, hourly position

Shift Leader

Job Details
Job Ref:
1307917
Location:
810 W White St, Anna, TX 75409
Category:
Restaurant Team Member
Employment Type:
Part time
Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. …

Shift Leader

Job Details
Job Ref:
1375282
Location:
3111 Bristol Hwy, Johnson City, TN 37601
Category:
Restaurant Team Member
Employment Type:
Part time
Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. …

Shift Leader

Job Details
Job Ref:
R24_0000000094
Location:
3592 S State Route 159, Glen Carbon, IL 62034
Category:
Restaurant Team Member
Employment Type:
Full time
Do you want to be known as a team leader who ensures customers receive a world class service experience? Can you put together the winning team? As an Hourly Shift Leader, you will lead a restaurant team in a fun, flexible work environment. At Papa Johns, people are always our …

Shift Leader

Job Details
Job Ref:
1300614
Location:
205 2nd Loop Rd, Florence, SC 29505
Category:
Restaurant Team Member
Employment Type:
Part time
Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. …

Shift Leader

Job Details
Job Ref:
2020-8849
Location:
115 Hillsmere Dr, Annapolis, MD 21403
Category:
Restaurant Team Member
Employment Type:
Full time
Is it your calling to be known as a team leader who ensures customers receive a world class service experience? Can you put together the winning team? Do you want to have fun, learn new skills, and earn extra cash? If so, your dream job is right here with the …

Shift Leader

Job Details
Job Ref:
1577390
Location:
14917 Bruce B Downs Blvd, Tampa, FL 33613
Category:
Restaurant Team Member
Employment Type:
Part time
Papa Johns Pizza is looking for Shift Leaders/Managers as we continue to grow and add more stores in Central Florida! What we offer: Weekly paychecks ! Hourly team members earn Paid Time OFF! Discounted meals and Uniforms provided Employee Referral Bonus Earn up to $300 per Referral Papa's Perks program …

Shift Leader

Job Details
Job Ref:
2206830
Location:
731 Duval Station Rd, Jacksonville, FL 32218
Category:
Restaurant Team Member
Employment Type:
Part time
Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. …

Shift Leader

Job Details
Job Ref:
46875
Location:
4041 Williams Blvd Ste B3, Kenner, LA 70065
Category:
Restaurant Team Member
Papa John’s – Shift Manager This is a Franchise Position At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They’re all different, but come together to make the ultimate pizza! Will you be the pepperoni or the …

Shift Leader

Job Details
Job Ref:
1300682
Location:
10820 Kingston Pike, Knoxville, TN 37934
Category:
Restaurant Team Member
Employment Type:
Part time
Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. …

Shift Leader

Job Details
Job Ref:
1239546
Location:
2354 Northwest Military Hwy, San Antonio, TX 78231
Category:
Restaurant Team Member
Employment Type:
Full Time
Summary Supervise shifts and/or work areas in the operation of a Papa John's restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs, and systems. Ensure compliance with all federal, state, and local laws and ethical business practices. Essential Duties and Responsibilities include the following. Other duties may be assigned. Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our customers and ensuring each delivered product meets Papa John's standards and accurately reflects the customer's order. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team, and use feedback to improve restaurant operations and build brand loyalty. Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook. Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, and coach for improved performance. Ensure team is quality and customer-focused and build an atmosphere of teamwork, energy, and fun. Contribute to sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution. Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the PROFIT System. Execute cash management duties. Assist in the management of adequate inventory levels using the company's systems and guidelines to minimize loss. Manage company's assets by ensuring the restaurant is clean, safe, and organized; complies with safety and security standards at all times. Position Qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Competencies are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job. Attention to Detail: Follows established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes. Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles. Customer Focused: Commits to meeting the needs and expectations of the organization's internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback). Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. Relationship Management: Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others. Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts. Functional Skills Cash management skills Education and/or Experience High School diploma or GED Successful and stable employment history Physical Demands. While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently require to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds. Work Environment. While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals. Additional Information Must be 18 years of age or older Must have reliable transportation Must be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery Ability to lead a team during a shift with no supervision Bilingual in certain markets Work with phones, computers, and copiers Non-exempt, hourly position

Shift Leader

Job Details
Job Ref:
2020-8876
Location:
13326 HG Trueman Blvd, Solomons, MD 20688
Category:
Restaurant Team Member
Employment Type:
Full time
Is it your calling to be known as a team leader who ensures customers receive a world class service experience? Can you put together the winning team? Do you want to have fun, learn new skills, and earn extra cash? If so, your dream job is right here with the …

Shift Leader

Job Details
Job Ref:
1387717
Location:
500 Fairmont Ave, Fairmont, WV 26554
Category:
Restaurant Team Member
Employment Type:
Part time
Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. …

Shift Leader

Job Details
Job Ref:
R24_0000000102
Location:
3240 S Cobb Dr, Unit C 6, Smyrna, GA 30080
Category:
Restaurant Team Member
Employment Type:
Full time
Do you want to be known as a team leader who ensures customers receive a world class service experience? Can you put together the winning team? As an Hourly Shift Leader, you will lead a restaurant team in a fun, flexible work environment. At Papa Johns, people are always our …

Shift Leader

Job Details
Job Ref:
1446308
Location:
14985 Ohio 93, Jackson, OH 45640
Category:
Restaurant Team Member
Employment Type:
Part time
Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. …

Shift Leader

Job Details
Job Ref:
R24_0000001548
Location:
17023 Mercantile Blvd, Noblesville, IN 46060
Category:
Restaurant Team Member
Employment Type:
Full time
Do you want to be known as a team leader who ensures customers receive a world class service experience? Can you put together the winning team? As an Hourly Shift Leader, you will lead a restaurant team in a fun, flexible work environment. At Papa Johns, people are always our …

Shift Leader

Job Details
Job Ref:
R24_0000000384
Location:
1650 Nashville Pike, Ste 200, Gallatin, TN 37066
Category:
Restaurant Team Member
Employment Type:
Full time
Is it your calling to be known as a team leader who ensures customers receive a world class service experience? Can you put together the winning team? Do you want to have fun, learn new skills, and earn extra cash? If so, your dream job is right here with the …

Shift Leader

Job Details
Job Ref:
R24_0000001511
Location:
510 Broadway St, Shelbyville, IN 46176
Category:
Restaurant Team Member
Employment Type:
Full time
Do you want to be known as a team leader who ensures customers receive a world class service experience? Can you put together the winning team? As an Hourly Shift Leader, you will lead a restaurant team in a fun, flexible work environment. At Papa Johns, people are always our …

Shift Leader

Job Details
Job Ref:
1387808
Location:
3980 W Virginia 34, Hurricane, WV 25526
Category:
Restaurant Team Member
Employment Type:
Part time
Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. …

Shift Leader

Job Details
Job Ref:
1981218
Location:
304 S Walker St, Princeton, WV 24740
Category:
Restaurant Team Member
Employment Type:
Part time
Shift Leader The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. …
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