Franchise Business Partner, LATAM

Job Summary

The Franchise Business Partner serves as primary liaison between the franchisor and the operating unity franchise partners in a specified territory. Builds strong, credible relationships with franchisees and operating partners through frequent, proactive, honest and informative interactions. Facilitates successful achievement of business goals by performing needs analysis, developing action plans, offering meaningful recommendations and providing results-oriented feedback. Viewed by operating unit as invaluable resource while exceeding company goals, upholding core values and operational quality standards and protecting and growing the Papa John’s brand. 

Duties and Responsibilities

• Consults and partners with franchise business units to develop annual business plans that meet desired goals for comparable sales, profitability, unit growth, and mission critical; ensures execution of business plan by organizing and providing company resources and providing expertise relating to competitive information, sales initiatives, real estate decisions, operations procedures, management structure, community relationship and marketing; assists in the evaluation of franchise expansion opportunities in potential markets; facilitates performance improvement by performing and communicating results of operating unit's progress assessments in an accurate and timely manner.

• Ensures success of new store openings by coordinating with and deploying Operations Business Partner who sets timeline and manages openings; tracks and responds to weekly new store sales trends including deploying Operations Business Partner to ensure sales grow and exceed planned Performa levels.

• Proactively partners with marketing to develop and grow the franchise operating unit's participation in the marketing co-op; consults with and recommends franchise restaurants to serve as beta sites for product testing and promotions initiatives, provides feedback & direction to them on results; assists in training and coaching on new product rollouts, and other marketing initiatives.

• Provides timely, clear and informative communication and feedback to Divisional Vice President and other company personnel as necessary, on issues which drive the improvement of the operating units' operations, development and financial health; stays abreast and communicates franchise best practices, proactively obtains knowledge and training in all areas of franchise operations and other areas of the business.