Franchise Sales Coordinator

Job Summary

The Franchise Sales Coordinator is responsible for responding to all inquiries from individuals wishing to obtain a domestic franchise (Traditional, Small Town & Transfers).  Responsible for screening potential candidates and reviewing/analyzing the basic requirements for franchising opportunities.  The position is also responsible for maintaining certain data regarding the number of inquiries, qualified leads and signings.  In addition, the position is responsible for managing the lending solution relationships and updating & distributing a list of outside institutions interested in offering financing to franchisees (both new and existing).  As a key player in the franchising team, you will support the sales process and serve as a knowledgeable sales representative for initial inquiries.

Duties and Responsibilities

·         Receive and respond to all domestic franchise inquiries.  Serve as a knowledgeable sales representative to help identify potential leads and be able to appropriately navigate all types of sales inquiries.

·         Coordinate and mail applications, requirements and information packets.  

·         Pre-qualify all prospects. This includes analyzing data on financial statements to verify adequate capital, restaurant experience and business experience.  

·         Review and analyze Business Plan Outlines with prospect. Gather completed information and determine whether to forward completed business plan to the Franchise Business Partner.  

·         Order credit/criminal checks on potential franchisees as needed.  

·         Research and prepare demographic studies on existing or emerging markets as needed.  

·         Manage the franchising database and run reports from the system as needed.  

·         Maintain certain data regarding number of inquiries, qualified leads and signings.   

·         Manages & maintain franchise sales website data.   

·         Manage relationships with third party lenders.  

·         Manage the development of the lenders list.    

·         Other assignments, projects and analysis will be requested.  

Education, Experience & Certifications

• Bachelor’s degree in business or other related area preferred.  

• One to two years of experience preferred. 

• Previous Sales Support experience required, Experience in Franchise, QSR preferred

Functional Skills

• Analytical Skills: effectively uses data to generate insights for operations excellence 

• Planning & Prioritization: highest impact, highest value 

• Financial & Business Acumen 

• Communicates Effectively and Candidly 

• Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions 

• Process Improvement: Strive to continually improve 

• Ability to build and leverage talent 

• Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise 

• Ability to effectively communicate, inform, and influence senior leaders  

• Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects 

Our Values

• EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success.

• DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.

• PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first.

• INNOVATE TO WIN – We champion and challenge for a better way in all we do.

• HAVE FUN – We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence

• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.

• CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo.

• BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.

• WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer. ​