Supply Chain Transformation Manager

Job Summary
The Supply Chain Transformation Manager is responsible for supporting implementation of transformation strategy projects across the supply chain service network within a vertically integrated supply chain to optimize performance, reduce restaurant-level cost structures, and enhance operational efficiency.   
         
Duties and Responsibilities (other duties as assigned)

• Proactive Problem Solving: Support ongoing initiatives through implementation, driving the projects towards successful outcomes

• Cross-Functional Leadership:  Collaborate with teams across logistics, procurement, distribution, QCC Operations, engineering, restaurant operations, development, finance, IT and supply partners to develop and align on innovative, scalable supply chain solutions.

• Data-Driven Analysis:  Drive data analysis and modeling to evaluate service network performance, identify inefficiencies, and recommend actionable improvements.

• Stakeholder Engagement:  Present project updates, insights, and recommendations to senior leadership and key stakeholders across the organization.

• Performance Metrics / Results Tracking:  Define and track key performance indicators to measure impact on restaurant cost structure, service levels, and supply chain resilience.

• Change Management:  Champion adoption of new processes and tools through strong communication, training support, and alignment with restaurant operations leaders.

• Ability to travel between 50% and 70% of the time.

Education, Experience & Certifications

• Bachelor’s degree in Supply Chain, Industrial Engineering, Business or a related field.

• 5+ years of experience in supply chain operations or transformation, preferable within QSR, retail, CPG, or foodservice industries or with consulting experience

Functional Skills

• Proven success leading complex, cross -functional supply chain projects

• Strong analytical skills with experience in network design, cost modeling, and scenario planning

• Excellent communication and stakeholder management skills

• Proficiency in supply chain tools and technologies (ERP Systems, Tableau, Power BI, Project Mgt Software)

Our Values

• EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success.

• DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.

• PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first.

• INNOVATE TO WIN – We champion and challenge for a better way in all we do.

• HAVE FUN – We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence

• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.

• CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo.

• BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.

• WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

     
Papa Johns is an equal opportunity employer.