Distribution Manager

Job Summary

The Distribution Manager manages all aspects of the warehouse and distribution operation within the Quality Control Center (QCC) to ensure adherence to all quality assurance programs, meets plant productivity goals, develops leadership skills in self and direct report team, while creating a safe working environment according to PJFS standards. This position ensures excellence in customer service through product availability, accurate loads within specified delivery/dispatch windows to Papa John's restaurants.  

Duties and Responsibilities

• Maintain a high level of productivity through on-the-job training, measurement and follow-up. 

• Perform weekly inventory counts to ensure adequate product supply; order product from selected vendors as needed.   

• Monitor daily distribution of all products, including accurate records of all transactions, purchase orders, packing slips, restaurant invoices, debit/credit memos, and inventory count. 

• Partner with transportation team to drive supply chain cost reduction opportunities/solutions. 

• Drive productivity standards by analyzing metrics surrounding key performance indicators.  Recommend/implement ways to improve performance. 

• Function as a key member on the QCC Leadership Team, maintaining positive culture/teamwork in leading and demonstrating Papa John’s Core values while ensuring daily business and customer service objectives are achieved. 

• Manage departmental budget, including all metric performance and payroll 

• Manage the overall leadership in safety awareness and performance in the department and throughout the QCC. 

• Effectively manage labor through planning, scheduling, and assessment of operational needs.   

• Maintain an organized, efficient and sanitary warehouse and loading dock area to exceed PJFS quality standards. 

• Manage & develop distribution team by conducting regularly scheduled meetings, timely performance reviews and effectively resolving performance issues. 

• Act as liaison with In-Bound Transportation Manager to resolve problems with delivery, order accuracy, supply, invoicing and rejections of in-bound freight. 

• Lead and participate in system wide cross-functional teams and taskforces. 

• Establish department goals and objectives in alignment with PJ Food Service QCC and Company goals. 

• Ensure compliance with PJFS Safety standards, Sanitation and HACCP policies & procedures, federal, state and local regulations (OSHA, FDA, DOL) and all Papa John’s International, Inc., policies & procedures.

Education, Experience & Certifications

• High school diploma or equivalent required.   

• College degree or equivalent experience in industrial/food manufacturing/distribution preferred. 

• 3 years progressive management experience preferred.  

• Working knowledge of local, state and federal regulations and audits required, i.e., FDA audits, HACCP, etc. 

• Formal continuous improvement methodology (Lean Manufacturing, Six Sigma, TQM, etc.) preferred. 

Functional Skills

• Analytical Skills: effectively uses data to generate insights for operations excellence 

• Planning & Prioritization: highest impact, highest value 

• Financial & Business Acumen 

• Communicates Effectively and Candidly 

• Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions 

• Process Improvement: Strive to continually improve 

• Ability to build and leverage talent 

• Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise 

• Ability to effectively communicate, inform, and influence senior leaders  

• Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects 

Our Values

• EVERYONE BELONGS – Diversity, Equity, Inclusion and Teamwork

• DO THE RIGHT THING – Integrity, Character and Community

• PEOPLE FIRST – Customer and Team member Focus

• INNOVATE TO WIN – Think Differently and Lead Change

• HAVE FUN – It’s Pizza, It Has To Be Fun!

Our Core Competencies

• CUSTOMER FOCUSED - Put the customer’s needs first

• RESULTS DRIVEN – Commit to achieving objectives

• INNOVATIVE MINDSET – Open to new ideas and ways of doing business

• STRATEGIC THOUGHT LEADERSHIP – Engage in logical and systematic thinking

• COLLABORATION – Work together in the most effective way

Papa Johns is an equal opportunity employer.