Director of Digital Engineering & Ecommerce Architecture

Job Summary

The Director of Digital Engineering & Ecommerce Architecture is responsible to drive the digital transformation at PJI. This role requires a strategic thinker with deep technical expertise and a passion for innovation. The role partners with industry experts and internal technology leaders to lead the design, development, and implementation of cutting-edge solutions that enhance PJI’s customer engagement, drive brand loyalty, and streamline operations.      
     
     
Duties and Responsibilities (other duties as assigned)
 

• Architect and Design Solutions: Develop and implement scalable cloud architectures that support PJI’s ecommerce platforms and enhance integrations with in-store technologies.

• Generative AI Integration: Lead the integration of generative AI technologies to optimize customer personalization, engagement, and operational efficiency.

• Innovation in PJI’s Ecommerce and Integrations with Store Technologies: Drive innovation within our sector by identifying and implementing technology solutions that streamline ecommerce processes and improve in-store experiences for our customers.

• Technical Leadership: Provide technical leadership and guidance to development teams, ensuring best practices in architecture and design.

• Stakeholder Collaboration: Collaborate with cross-functional teams, including product, developers, and quality and operational engineers, to align technical solutions with business goals.

• Performance Optimization: Monitor and optimize system performance, ensuring reliability, scalability, and security of cloud-based solutions.

• Documentation and Training: Create comprehensive documentation and provide training to ensure seamless adoption of new technologies.

Education, Experience & Certifications

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

• Proven experience as a Technical Architect, Principal Engineer, or similar role in a large-scale ecommerce environment with a minimum of 5 years in architecture leadership, with a focus on cloud computing, generative AI, and QSR ecommerce and store technology innovation. 

Technical Skills: 

•  Proficiency in cloud platforms (e.g., AWS, Azure, Google Cloud), generative AI frameworks (e.g., GPT, DALL-E), and QSR ecommerce and store technology solutions.

•   Strong expertise in microservices architecture, and API development.

•  Proficiency in programming languages such as Java, Python, or JavaScript.

•  Experience with database management systems, both SQL and NoSQL.

• Leadership: Strong leadership and communication skills, experience in leading technical teams and projects. Ability to collaborate effectively with diverse teams.

• Problem-Solving: Strong analytical and problem-solving skills, with the ability to think creatively and strategically.

• Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs.

Our Values

• EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success.

• DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.

• PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first.

• INNOVATE TO WIN – We champion and challenge for a better way in all we do.

• HAVE FUN – We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence

• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.

• CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo.

• BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.

• WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

     
    Papa Johns is an equal opportunity employer.