Director Internal Audit

Job Summary
The Director, Internal Audit is the most senior member of the audit team, responsible for leading the internal audit function across all business units, both domestic and international. This role provides strategic leadership in risk management, governance, and compliance, directly influencing organizational integrity and operational efficiency. The Director fosters a culture of transparency, continuous improvement, and ethical conduct, and serves as a trusted advisor to the Audit Committee and senior management.
This role reports directly to the Audit Committee of the Board of Directors and is a key consultative resource for senior management, Enterprise Risk Management, and system implementation teams.

Duties and Responsibilities (other duties as assigned)

Audit Leadership

• Develop and implement a comprehensive, risk-based internal audit plan for all business units and corporate functions, including international operations

• Lead, mentor, and manage the internal audit team, fostering professional growth and collaboration

• Present audit findings, recommendations, and status updates to senior management and the Audit Committee on at least a quarterly basis

• Manage and develop audit team members, focusing on creating a collaborative and high-performance environment

• Oversee scoping decisions, audit opinions, and issue identification, severity, and remediation tracking validation

Risk Management & Compliance

• Champion and support governance programs and initiatives such as the Cyber Oversight Group (COG), Sustainability Reporting, Data Privacy Compliance, and Third-Party Risk Management

• Oversee the evaluation and enhancement of internal controls, risk management, and governance processes

• Perform risk assessments aligned with strategic goals, top enterprise risks, and emerging risks to develop a comprehensive audit plan

• Ensure compliance with Sarbanes-Oxley section 404, Payment Card Industry (PCI) data security standards, and other relevant regulations

• Serve on the Enterprise Risk Management Core Team

• Coordinate with external auditors and regulatory bodies

Operational Excellence & Continuous Improvement

• Design and execute audit projects in alignment with audit standards, policies, and processes, including proper documentation supporting audit report conclusions and observations

• Positively influence enhanced controls, process efficiencies, and constant improvement

• Oversee follow-up audits and monitor implementation of recommendations

• Lead special investigations (e.g., fraud, compliance breaches) and perform special projects as requested by senior management or the Audit Committee

• Promote a culture of integrity, transparency, and continuous improvement

• Stay current with industry best practices and regulatory changes 

• Innovate audit approaches with the use of AI and data analytics to achieve timely audit cycles and deep insights

• Establish and monitor key performance indicators (KPIs) for audit activities and team effectiveness