Warehouse Team Leader

Job Function Summary:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Duties and Responsibilities:

• To oversee the shift warehouse operatives and shift leaders and report any issues to the department managers

• Adequately resource the shift to meet business requirements

• Ensure the team have what they need in terms of daily equipment to perform there duties to meet requirements

• Act as first point of contact for all staff absence and manage in line with company policy

• Manage daily WMS related issues / queries

• Ensure the department is 100% compliant at all time with food safety standards and NSF audit requirements

• Manage the team performance in line with company standard

• Recruiting, interviewing and training of new team members FTE or FTC

• Maintain a safe working environment with managing Health and Safety within the warehouse and site

• Talent spot and develop team members to grow and progress within the company

• Take an active role in the development of the shift leaders

• Identify continuous improvement opportunities within the department

• Carry out Investigations and disciplinary if required

• Maintain and deliver business KPI structure to become more cost effective and challenge any missed targets

• Manage weekly timesheet in line with hours worked and hours recorded

• Effectively manage all stock rotation based on the first-in-first-out (FIFO) principle in line with our WMS System

• Liaise daily with transportation team to accomplish timely dispatch times and efficient delivery service

• Act as liaison with supplier deliveries and the Inventory Controller to resolve issues with incoming deliveries, quantity and quality discrepancies, rejections of in-bound freight, etc

• Maintain daily efficient, accurate and timely picking and dispatch of all products keeping accurate records of all relative documentation (pick sheets, delivery and dispatch notes, inventory count forms, non-conformance and hold logs, etc.)

• Adhere to all Papa Johns International policies as stated in the company manuals and other communication.

Functional Skills:

Strong Attention to detail:  Ability to follow established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.

Education, Experience & Certifications

• WMS Knowledge

• Experience in line management of operatives

• Strong grasp of Health and Safety principles and standards

• Proficient Microsoft PC skills: Outlook, Excel, Word , Powerpoint