Applied AI Innovation Associate

Job Summary
The Applied AI Innovation Associate is responsible to help drive AI-led innovation across
our UK and International business. Working across digital, marketing, operations,
customer experience, and technology teams, the role helps to identify, prototype, and
scale AI use cases that improve customer engagement, operational efficiency, and
business performance.
Duties and Responsibilities (other duties as assigned)
• Research and identify emerging AI trends, tools, and opportunities relevant to QSR
and digital commerce
• Support the end-to-end lifecycle of AI initiatives, from ideation and prototyping
through evaluation, scaling and implementation.
• Work with internal stakeholders to understand business problems and translate them
into AI use cases and guide initiatives through our AI Governance process.
• Assist in evaluating AI vendors, platforms, and technologies
• Collaborate with product, data, digital, and technology teams to support
implementation
• Help establish best practices for responsible and effective AI adoption
• Stay up to date with developments in generative AI, automation, personalisation, and
customer experience technologies.
• Maintain and contribute content to our AI Academy portal.
• Collaborate with global stakeholders and remote teams to deliver AI solutions aligned
with business needs.
• Document AI designs, configurations, and support procedures.