Staff Engineer

Job Summary
The Staff Engineer, Store/Digital serves as a strategic technical leader with broad influence across multiple product teams. In addition to guiding software design, development, and lifecycle management, the Staff Engineer drives cross-team collaboration, sets technical direction, and ensures alignment with organizational objectives. This role requires a system-level perspective to anticipate and address engineering challenges, reduce technical risk, and elevate engineering effectiveness at scale. The Staff Engineer partners with engineers, architects, vendors, and the open-source community to deliver innovative solutions that enhance customer experience and organizational outcomes.     
     
Duties and Responsibilities (other duties as assigned) 

• Provide technical leadership across multiple teams, fostering collaboration and knowledge sharing to achieve unified outcomes.

• Apply system-level thinking to identify and resolve architectural challenges, ensuring scalable and resilient solutions.

• Proactively assess and mitigate technical risks, supporting the organization in delivering reliable products and services.

• Champion engineering effectiveness by implementing best practices, optimizing workflows, and mentoring engineers to enhance productivity and quality.

• Build rapid prototypes to explore viability of solutions fit to product strategy and upon alignment from stakeholders scale the solution and productionize it

• Identifies, implements, and shares technical solutions that can be used across the organization

• Identifies unsecured code areas and implements fixes as they are discovered

• Identifies product enhancements (client-facing or technical) to create a better experience for the end users

• Collaborates with Enterprise Architects and with Chief Architecture Owners and creates meaningful architecture diagrams and other documentation needed for security reviews or other interested parties

• Defines service level objectives for product to constantly measure their reliability in production and help prioritize backlog work

• Writes custom code or scripts to automate infrastructure, monitoring services, and test cases also to do “destructive testing” to ensure adequate resiliency in production

• Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

Education, Experience & Certifications

• 6+ plus years of hands-on software development experience in either iOS or Android platforms

• Mastery of programming languages like Swift, Kotlin, Android, and Java

• 4+ years of experience mentoring and giving work direction to Developers

• Experience with distributing mobile applications via public App stores and/or Enterprise channels 

Functional Skills

• Analytical Skills: effectively uses data to generate insights 

• Planning & Prioritization: highest impact, highest value 

• Financial & Business Acumen 

• Communicates Effectively and Candidly 

• Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions 

• Process Improvement: Strive to continually improve 

• Ability to build and leverage talent 

• Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise 

• Ability to effectively communicate, inform, and influence senior leaders  

• Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects 

Our Values

• EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success

• DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult

• PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first

• INNOVATE TO WIN - We champion and challenge for a better way in all we do

• HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence

• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges

• CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo

• BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry

• WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.