Staff Engineer

Job Summary

The Staff Engineer, Store/Digital serves as a strategic technical leader with broad influence across multiple product teams. In addition to guiding software design, development, and lifecycle management, the Staff Engineer drives cross-team collaboration, sets technical direction, and ensures alignment with organizational objectives. This role requires a system-level perspective to anticipate and address engineering challenges, reduce technical risk, and elevate engineering effectiveness at scale. The Staff Engineer partners with engineers, architects, vendors, and the open-source community to deliver innovative solutions that enhance customer experience and organizational outcomes.

Duties And Responsibilities (other Duties As Assigned)

· Provide technical leadership across multiple teams, fostering collaboration and knowledge sharing to achieve unified outcomes.

· Apply system-level thinking to identify and resolve architectural challenges, ensuring scalable and resilient solutions.

· Proactively assess and mitigate technical risks, supporting the organization in delivering reliable products and services.

· Champion engineering effectiveness by implementing best practices, optimizing workflows, and mentoring engineers to enhance productivity and quality.

· Build rapid prototypes to explore viability of solutions fit to product strategy and upon alignment from stakeholders scale the solution and productionize it

· Identifies, implements, and shares technical solutions that can be used across the organization

· Identifies unsecured code areas and implements fixes as they are discovered

· Identifies product enhancements (client-facing or technical) to create a better experience for the end users

· Collaborates with Enterprise Architects and with Chief Architecture Owners and creates meaningful architecture diagrams and other documentation needed for security reviews or other interested parties

· Defines service level objectives for product to constantly measure their reliability in production and help prioritize backlog work

· Writes custom code or scripts to automate infrastructure, monitoring services, and test cases also to do “destructive testing” to ensure adequate resiliency in production

· Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

Education, Experience & Certifications

· 6+ plus years of hands-on software development experience in either React or Next.js, or similar web frameworks

· Mastery of JavaScript and TypeScript programming languages

· 4+ years of experience mentoring and giving work direction to Developers

· 4+ years of experience designing, developing, and architecting customer-facing eCommerce applications

Functional Skills

· Analytical Skills: effectively uses data to generate insights

· Planning & Prioritization: highest impact, highest value

· Financial & Business Acumen

· Communicates Effectively and Candidly

· Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions

· Process Improvement: Strive to continually improve

· Ability to build and leverage talent

· Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise

· Ability to effectively communicate, inform, and influence senior leaders

· Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects

Our Values

• EVERYONE BELONGS - We believe connectedness and belonging are the essential ingredients to our success

• DO THE RIGHT THING - We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult

• PEOPLE FIRST - To craft positive experiences for our customers, we take care of each other first

• INNOVATE TO WIN - We champion and challenge for a better way in all we do

• HAVE FUN - We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence

• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges

• CONTINUOUS IMPROVEMENT - We champion for better through strategic risk taking, experimentation and challenging the status quo

• BIAS FOR ACTION - We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry

• WINNING TOGETHER - We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.